How ERP and CRM reflects your company’s status

Did you know that investors often perceive your company’s culture, values and future based on the ERP/CRM used?

How CRM and ERP affect the investor's opinion

Companies use the tools and strategies that fit their CEO’s mindset.
Mindsets are grouped into 4 main categories: Promoters, controllers, analyzers and supporters.

CRM and ERP are the driving force that can propel a business to its objective and above in incredibly fast times, but using the wrong system could get you there within decades. It’s not just the size of your ERP that counts, but what you do with it.

An investor looks out for companies that applies the right tools in order to reach its objectives.
Profits come when the CEO and its teams have the right profile and tools to manage their department/ activities.


5 signs that your ERP/CRM is not aligned to your best strategy

Low productivity
Poor quality of work
High staff turnover
Lack of staff interest/ absenteeism
Low margins and profits

Impressions given by general ERP/ CRM type

OpenSource ERP/CRM: You are in control of your IT (instead of your running your business).
Entry line CRM/ERP: (5 to 20 usd per user per month): You give your teams just enough to get by and don’t see the big picture. Scaling is of low importance to you and your teams are overwhelmed with manual entry.
Mid-sized ERP’s (30 to 100usd per user per month): You show you are serious about efficiencies, cost cutting and are margin oriented.
Large ERP’s (Above 100 usd per user per month): You show your willingness to attribute all the necessary functionalities and power to your teams in order to be at the very best of latest compliance trends.

Last, but not least:

Onpremise: Shows you have the time, money and ability to host, maintain, secure and upgrade your data servers and application suites. Or it could mean that you’re not aware of the hidden costs related to onpremise and are sacrificing budget to running an IT park, far from your core business activity.

Cloud system: Shows you have calculated the cost of onpremise, and decided to get rid of the un-necessary IT costs (and stress) in order to focus on delivering the best products and prices to the right audience. Or it could mean that you have no idea of the benefits of cloud computing and chose multiple cloud applications to answer to each of your departmental needs. In the latter case, you will not benefit from your cloud solutions and will end up replicating the manual mess that running a business can be.

About the Author

Cloud At Work Mauritius has been learning and adapting best practices from and to SME’s across Europe and Africa for the past 20 years. We work with Mauritian and regional leaders to better scale their companies, using the best approach in digitalization. Get in touch with us for more insight on strategic digital engineering.

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